Narrative Reviews: A powerful tool for businesses
Is there an ideal type of customer review? Prof. Tuck S. Chung, ESSEC Asia-Pacific, looks at narrative reviews and the impact of the emotional journey.
Is there an ideal type of customer review? Prof. Tuck S. Chung, ESSEC Asia-Pacific, looks at narrative reviews and the impact of the emotional journey.
Low-Carbon New Value: Customers, Products and Enterprise Operations by Dong Wang.
Prof-Dean Lee Newman of IE Business School explores how we can recognize negative and send out positive emotions in our work and daily lives.
Prof. Arthur Gautier and Eléonore Delanoë, ESSEC Philanthropy Chair, with Charles Sellen, UQAM, explore how philanthropy can effectively support the green transition.
Samuel Varkey, Trinity Business School winner of the CoBS 2022 student CSR article competition, highlights three core issues that shape people’s misconceptions about AI – deepfake, prejudice and self-driving cars.
Why do many corporate gaffes and scandals cause only a slight blip in their sales and reputations? Professor Irina Surdu, Warwick Business School, explores the impact of the courts and customers.
André Shimizu, FGV-EAESP, tackles the climate crisis and political populism and how this “elephant in the UN’s room” obstructs united climate action.
Dr Jako Volschenk, Stellenbosch Business School, explains coopetition and how enemies can become allies for responsible business.
Paul Pernot, ESSEC MiM student, analyzes greenflation and the solutions required to stabilize the green transition.
The Way to Changing an Overwork Culture: Unions or individual action?
By Professor Ioana Lupu, ESSEC Business School, and Senior Lecturer Mayra Ruiz-Castro, University of Roehampton Faculty of Business and Law.